PI Manager

PI success

Success with process improvements requires many skills. The ECQA PI manager has them.

For the first time - leading PI experts have combined their knowledge and mixed it with the latest results from research projects to design a syllabus to support experienced professionals in the challenge of improving processes.

The ECQA PI manager is competent to lead his/hers organizations process improvement activities. She/he can

• align activities to business goals
• design the organisational framework that will optimize the effect of process improvements
• manage expectations from all involved parties
• identify competence gaps that will compromise the success
• set up teams and monitor their performance
• know state of the art models / practices / experiences, and where to find practical support sources
• manage risks related to process improvement
• plan activities - from concept to implementation

• facilitate the change process

Competence building - where do you begin?

Process improvement is about competence building.

Process improvement management requires overview of the process competences.

The successful PI manager ensures his/hers own competences, before expecting the organization to achieve great improvements.