Why you need an assessment

By itself - an assessment does nothing. But to speed up improvement of business processes, it cannot be overemphasized.

Benefits

You need to know - and more importantly - all your collegues need to know where your organisation is strong and where improvements will lead to better business.

• An assessment takes away all doubts about strength and weaknesses, and support your prioritisation of process improvements.
• An assessment creates a mutual understanding across the organisation, and creates a common ground for process improvements.
• An assesment allows the participants to disassociate for a moment from their daily work and reflect on how they are performing their work.
• An assessment introduces a mutual process languages to the organisation that increase the quality of communcation in the improvement project.

All together an assessment is a must have quickstarter for improving all business processes, because it creates the capability to focus objectively on processes. 

Costs

• Training of assessment team
• Preparation
• Assessor fee's

• Employee effort to participate in interviews

ROI

An assessment multiplies the efficiency of all following improvement activities.  Well performing organisations continously invest 5- 10% of their turnover to improve their overall performance. The ROI must be measured as an increased output of this investment.

The easy case

Some times the ROI calculation is blindly obvious: You wont get a desired contract, if you cannot prove that you are operating at maturity level 3!

Call Morten, Tim or Jørn if you need to discuss your situation.