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Assessments and appraisals

Do you need a certificate?

Maybe

Oh yes - if you can tell your customers, that you are a better and more reliable partner than your competitors - then of course you will get one.

 

Or - obviously - if you simply are required to have one by your customer.

 

But watch out for the most common false start in process improvement!

Never - ever - let the level be your goal!

Define business targets.

Define what you process performance must be to meet the business targets.

Improve processes, and measure progress.

Then - eventually - get a certificate to celebrate and tell your market that you are proud to declare a certain level of capability.

Better business is the only real motivation for process improvement, not a certificate.

If our motivation for emphasizing this is not clear to you, then call Morten, Tim or Jørn to discuss this in your context. It is crucial for success.

Morten Korsaa

DELTA Axiom

Principal Consultant

+45 72 19 42 68

Why is ML3 important

My boss says we gotta be Maturity Level 3 before end of 2009. Why is that important? Did he read that in an airplane magazine?

Anonymous
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